Terms and conditions
Terms and conditions
Appointment Policy:
All appointments must be scheduled in advance and confirmed by our office. We reserve the right to reschedule or cancel appointments with notice.
Payment Policy:
Payment is due at the time of service unless prior arrangements have been made. We accept various forms of payment, including cash, credit cards, and dental insurance. Any outstanding balances are subject to late fees.
Cancellation Policy:
We kindly request at least 24 hours notice for appointment cancellations or rescheduling. Failure to provide sufficient notice may result in a cancellation fee.
Treatment Consent:
Before initiating any dental treatment, patients are required to provide informed consent. This includes understanding the proposed treatment, associated risks, alternatives, and expected outcomes.
Privacy Policy:
We are committed to protecting your privacy and confidentiality. Your personal and medical information will only be used for treatment purposes and will not be disclosed to third parties without your consent, except as required by law.
Emergency Care:
In the event of a dental emergency during office hours, please contact our office immediately for assistance. For after-hours emergencies, follow the instructions provided on our voicemail or website.
Referral Policy:
Some specialized dental services may require referral to a specialist. We will coordinate referrals as needed and provide necessary information to ensure continuity of care.
Treatment Guarantee:
While we strive for the highest quality of care, results may vary depending on individual factors. We do not guarantee specific outcomes or results of dental treatments.
Follow-up Care:
Follow-up appointments may be necessary to monitor treatment progress, address concerns, or provide additional care. Patients are encouraged to attend all recommended follow-up visits for optimal results.
Feedback and complaints:
We value your feedback and are committed to addressing any concerns or complaints promptly. Please contact our office manager to share your feedback or resolve any issues regarding your dental care experience.
BrightSmile Dental offers expert, friendly, and affordable dental care to help you achieve a healthy, beautiful smile.
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